Now that the basic principles of the dispute prevention and resolution field have been described, it’s useful to flesh out more details about the art and practice of using prevention techniques to create and strengthen business relationships. Three articles linked below provide much food for thought: First, “Thinking Ahead,” a chapter from the “Negotiator’s Desk … Read more
Sir Richard Susskind is a British law professor, author, speaker, and advisor to businesses and governments. He has studied and written extensively about a wide variety of subjects. In his 2008 book, “The End of Lawyers?”, he addressed the subject of lawyer-client relations, and particularly the “irrational” failure of the business and legal worlds to … Read more
Noah Hanft, who now serves as an arbitrator, mediator, consultant and executive coach, had distinguished himself as a practicing lawyer and General Counsel of Mastercard during the earlier phases of his career. In common with the majority of practicing lawyers, inside corporate counsel, and business leaders of his generation, during those phases of his career … Read more
The historic Global Pound Conferences in 2016 and 2017 evaluated all forms of dispute prevention and resolution in a worldwide effort, forty years after the first Pound Conference, to find ways to improve the future of dispute resolution. In the final voting by thousands of delegates to 29 conferences held worldwide, In answer to the … Read more
In an article written by Kate Vitasek, a business school professor, business consultant, and prolific author, Forbes Magazine has reported on how successful Standing Neutrals can be in preserving supplier relationships, especially during pandemic stresses. The Forbes article and podcast linked below explain in detail how Standing Neutrals work, and also Jim Groton’s pioneering work … Read more
The International Institute for Conflict Prevention and Resolution (CPR), the world’s leading proponent of the values of dispute prevention, maintains a comprehensive library of Resources on dispute prevention. That Library can be accessed HERE.
Pre-dispute and pre-escalation processes can be grouped under the following two broad categories: Prevention and cooperation techniques that help to avoid problems and disputes. Dispute de-escalation, control, and “real time” resolution techniques to prevent disputes. Descriptions of Individual Processes: 1. Prevention and cooperation techniques that help to avoid problems and disputes: Realistic Allocation of Risks Realistic allocation … Read more